Privacy policy

Last Updated: 02/02/2026

Welcome to GeoJem.com. Your privacy is very important to us. This Privacy Policy document explains how GeoJem collects, uses, protects, and discloses your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Us

Website Name: GeoJem
Website URL: https://www.geojem.com
Business Type: Jewelry and Crystal
Business Address:
P. R Thakur Sarani,
Ganti, Thakur Nagar,
P.S. – Gaighata,
District – North 24 Parganas,
West Bengal, India
PIN Code: 743287

Email: geojem.business@gmail.com
Phone: +91 8001200587

2. Information We Collect

When you visit GeoJem.com, we may collect the following types of information:

a) Personal Information

We collect personal details that you voluntarily provide, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment-related information (processed securely via third-party gateways)

b) Automatically Collected Information

When you browse our website, certain information is automatically collected:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time and Date of Visit

  • Referring URLs

c) Order & Transaction Information

When you place an order:

  • Product details (Jewelry / Crystal items)

  • Order history

  • Shipping & delivery preferences

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To communicate order updates, confirmations, and support

  • To improve website functionality and user experience

  • To prevent fraud and unauthorized transactions

  • To comply with legal obligations

  • To send promotional emails (only with your consent)

4. Cookies and Tracking Technologies

GeoJem.com uses cookies and similar technologies to:

  • Enhance browsing experience

  • Remember user preferences

  • Analyze website traffic and performance

You can disable cookies from your browser settings. However, disabling cookies may affect certain website features.

5. Payment Security

We do not store your card details.
All payments are processed securely through trusted third-party payment gateways that comply with industry security standards (PCI-DSS).

GeoJem is not responsible for payment gateway privacy practices.

6. Sharing of Information

We do not sell, trade, or rent your personal data.

However, we may share information with:

  • Delivery & logistics partners

  • Payment gateway providers

  • IT & website service providers

  • Government authorities if required by law

All third parties are obligated to keep your information confidential.

7. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Loss or misuse

Despite our best efforts, no method of data transmission over the internet is 100% secure.

8. Third-Party Services & Links

Our website may contain links to third-party websites (e.g., payment gateways, social media).
We are not responsible for their privacy policies or content.

We encourage you to review their privacy policies before providing any personal information.

9. Email & Marketing Communication

If you subscribe to our emails:

  • You may receive updates, offers, and promotions

  • You can unsubscribe anytime using the link in our emails

We never send spam or share your email without consent.

10. User Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

To exercise your rights, contact us at geojem.business@gmail.com.

11. Children’s Information

GeoJem.com does not knowingly collect personal data from children under 13 years of age.

If you believe your child has provided personal information, please contact us immediately.

12. Data Retention

We retain your information only for:

  • Order fulfillment

  • Legal & tax compliance

  • Customer support

Once data is no longer required, it is securely deleted.

13. Legal Compliance

This Privacy Policy is governed by:

  • Information Technology Act, 2000

  • Applicable Indian laws

Any disputes shall be subject to the jurisdiction of West Bengal, India.

14. Changes to This Privacy Policy

GeoJem reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

We encourage users to review this page periodically.

15. Consent

By using GeoJem.com, you hereby consent to our Privacy Policy and agree to its terms.

16. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: geojem.business@gmail.com
📞 Phone: +91 8001200587
📍 Address:
P. R Thakur Sarani,
Ganti, Thakur Nagar,
P.S. – Gaighata,
District – North 24 Parganas,
West Bengal – 743287