Contact information

Get in Touch with GeoJem

Welcome to GeoJem.com. We are committed to providing exceptional customer service and ensuring that every customer enjoys a smooth and satisfying shopping experience. Whether you have a question about a product, need assistance with an order, require help with shipping, or simply want to learn more about our jewelry collection, our support team is always ready to assist you.

Customer satisfaction is at the heart of everything we do. We believe that excellent communication builds trust, and we encourage our customers to reach out whenever they need assistance. Our knowledgeable team strives to respond to every inquiry as quickly and professionally as possible.

Customer Support

If you need assistance before or after placing an order, please feel free to contact us using any of the methods below.

Business Name

GeoJem

Website

GeoJem.com

Customer Support Email

geojem.business@gmail.com

For all inquiries regarding:

  • Product Information

  • Order Status

  • Shipping Updates

  • Returns & Refunds

  • Exchange Requests

  • Payment Issues

  • Bulk Orders

  • General Questions

  • Business Partnerships

Please email us, and our support team will respond as soon as possible.

Phone Support

Customer Care Number

📞 8001200587

If you require immediate assistance regarding your order or product inquiry, you may contact us during our regular business hours.

Business Address

GeoJem

P. R. Thakur Sarani
Ganti
Thakur Nagar
P.S. Gaighhata
District: North 24 Parganas
West Bengal – 743287
India

This is our registered business address for customer correspondence and official communication.

Business Hours

Our customer support team is available during the following hours:

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Sunday

Closed

Messages received outside business hours will be answered on the next working day.

GST Information

GST Number

19AHUPR4089D1ZM

For GST invoices or business-related tax inquiries, please contact us via email.

Order Assistance

If you have already placed an order, kindly include the following information while contacting us:

  • Order Number

  • Full Name

  • Registered Email Address

  • Contact Number

  • Description of your concern

Providing these details helps us resolve your request more quickly and accurately.

Shipping Support

If you have questions related to:

  • Shipping confirmation

  • Delivery tracking

  • Estimated delivery dates

  • Courier information

  • Delayed deliveries

Please contact our customer support team with your order details.

Returns & Refunds

For return or refund requests, please mention:

  • Order Number

  • Product Name

  • Reason for Return

  • Images (if the item is damaged or incorrect)

Our support team will guide you through the return process according to our Return & Refund Policy.

Product Information

Need help selecting the perfect jewelry?

We are happy to answer questions regarding:

  • Product Specifications

  • Materials

  • Size Information

  • Design Details

  • Availability

  • Care Instructions

Our team will help you choose the product that best suits your needs.

Business & Wholesale Inquiries

If you are interested in wholesale purchases, collaborations, partnerships, or corporate gifting opportunities, please contact us through our business email.

Email:
geojem.business@gmail.com

Customer Satisfaction

At GeoJem, customer satisfaction is our highest priority. We continually strive to provide:

  • High-quality products

  • Secure shopping experience

  • Fast customer support

  • Reliable shipping

  • Safe payment options

  • Honest communication

  • Professional service

Every customer is valuable to us, and we work hard to ensure that every shopping experience is pleasant and hassle-free.

Why Contact GeoJem?

Our dedicated support team can assist you with:

  • Product recommendations

  • Order updates

  • Shipping assistance

  • Payment support

  • Return guidance

  • Refund requests

  • Account-related questions

  • General customer service

We aim to respond to most customer emails within 24–48 business hours.

Stay Connected

We value your trust and appreciate every customer who chooses GeoJem. Whether you're shopping for yourself or searching for the perfect gift, our team is here to support you throughout your shopping journey.

Thank you for choosing GeoJem.com.

We look forward to serving you with quality products, reliable service, and excellent customer care.

GeoJem

Website: GeoJem.com

Email: geojem.business@gmail.com

Phone: 8001200587

Address:

P. R. Thakur Sarani, Ganti, Thakur Nagar,

P.S. Gaighhata,

District North 24 Parganas,

West Bengal – 743287,

India

GST No.: 19AHUPR4089D1ZM