Terms & Conditions
Last Updated: February 2026
Welcome to GeoJem.com. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By visiting, browsing, or purchasing from GeoJem.com, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website immediately.
1. About GeoJem
GeoJem is an online store specializing in Jewelry and Crystal products, offering carefully curated items crafted with quality, authenticity, and aesthetic value in mind.
Business Details:
Business Name: GeoJem
Website: https://www.geojem.com
Address:
P. R Thakur Sarani, Ganti, Thakur Nagar
Police Station: Gaighata
District: North 24 Parganas
West Bengal – 743287
Email: geojem.business@gmail.com
Phone: +91 8001200587
2. Eligibility to Use Our Website
By using GeoJem.com, you confirm that:
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You are at least 18 years old, or accessing the site under parental supervision
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You are legally capable of entering into binding contracts
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The information you provide is accurate and complete
We reserve the right to refuse service or terminate accounts at our discretion.
3. Products & Services
GeoJem offers:
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Fashion Jewelry
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Crystal Jewelry
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Decorative & Healing Crystals
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Gift items related to jewelry and crystals
All product images are for illustrative purposes only. Due to lighting, natural crystal variations, and screen settings, actual product color, texture, or size may slightly vary.
4. Pricing & Payment
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All prices are listed in Indian Rupees (INR)
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Prices may change without prior notice
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Taxes, shipping, and handling charges (if applicable) are calculated at checkout
Accepted Payment Methods
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UPI
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Debit/Credit Cards
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Net Banking
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Wallets
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Cash on Delivery (if available)
GeoJem is not responsible for payment failures caused by third-party payment gateways.
5. Order Confirmation & Cancellation
Order Confirmation
Once your order is placed, you will receive an order confirmation via email or SMS.
Order Cancellation
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Orders can only be cancelled before dispatch
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Once shipped, cancellation is not allowed
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GeoJem reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity
6. Shipping & Delivery
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We ship across India through reliable courier partners
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Estimated delivery times are 5–10 business days, depending on location
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Delays due to weather, logistics, or force majeure events are not our responsibility
Shipping details will be shared once the order is dispatched.
7. Returns, Exchanges & Refunds
Please refer to our Return & Refund Policy for detailed information. Key points include:
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Returns accepted only for damaged, defective, or incorrect items
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Return requests must be raised within 48 hours of delivery
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Products must be unused and in original packaging
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Refunds are processed after quality inspection
Customized or crystal items with natural variations may not be eligible for return unless damaged.
8. Product Care & Usage Disclaimer
Jewelry and crystal products require proper care:
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Avoid water, chemicals, perfumes, and extreme heat
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Crystal healing properties are based on traditional beliefs and not medical claims
GeoJem does not guarantee spiritual, healing, or astrological results from crystal products.
9. Intellectual Property Rights
All content on GeoJem.com, including:
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Logos
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Images
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Text
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Graphics
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Product descriptions
are the exclusive property of GeoJem and protected under applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
10. User Accounts
If you create an account:
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You are responsible for maintaining confidentiality of login credentials
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Any activity under your account is your responsibility
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GeoJem is not liable for unauthorized access due to user negligence
We reserve the right to suspend or terminate accounts violating these Terms.
11. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Submit false or misleading information
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Attempt hacking, data mining, or security breaches
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Upload viruses or malicious code
Violation may result in legal action and permanent ban.
12. Reviews, Feedback & Submissions
By submitting reviews or feedback:
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You grant GeoJem the right to use, display, and publish the content
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Reviews must be genuine and respectful
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Offensive, misleading, or promotional content may be removed
13. Third-Party Links
GeoJem.com may contain links to third-party websites. We are not responsible for:
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Content accuracy
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Privacy practices
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Services or products of third parties
Accessing third-party links is at your own risk.
14. Limitation of Liability
To the fullest extent permitted by law:
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GeoJem shall not be liable for indirect, incidental, or consequential damages
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Liability is limited to the value of the product purchased
This includes loss due to delays, misuse, or external service failures.
15. Indemnification
You agree to indemnify and hold GeoJem harmless from any claims, losses, or damages arising from:
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Violation of these Terms
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Misuse of the website
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Breach of applicable laws
16. Force Majeure
GeoJem shall not be liable for failure to perform obligations due to events beyond reasonable control, including:
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Natural disasters
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Government restrictions
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Strikes
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Internet or courier disruptions
17. Privacy Policy
Your personal data is handled according to our Privacy Policy, which explains how we collect, store, and protect your information.
18. Changes to Terms & Conditions
GeoJem reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of revised Terms.
19. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
All disputes shall be subject to the jurisdiction of courts in North 24 Parganas, West Bengal.
20. Contact Information
For any questions or concerns regarding these Terms, contact us at:
GeoJem
📍 P. R Thakur Sarani, Ganti, Thakur Nagar
PS – Gaighata, Dist – North 24 Parganas
West Bengal – 743287
📧 Email: geojem.business@gmail.com
📞 Phone: +91 8001200587